We have all been there as lash professionals, your client leaves looking amazing and two weeks later they are back with no lashes left or clumpy gunky lashes and they complain that its our fault. Well in a way it is if you haven't educated your client on what they need to do at home.
Cleaning your eyelash extensions is vital, not only to keep them looking amazing but also for maintaining them and protecting clients' health. Here is a blog and video you can share with clients to assist them in getting the longest retention possible from their lash extensions. Educating your clients will allow them to get the healthiest most beautiful results.
Remember Lash Retention = Client Retention! If your clients lashes last longer you will be busier with more clients at a higher rate. Your clients will save time and money and you will be more successful. So educate them on proper cleaning techniques and products.
There are a lot of foaming cleansers on the lash market right now, but remember that those detergents dehydrate the hair causing faster lash extension loss.
I like to show my clients how to clean their lashes, just like in the video above, before their first service with me. This way I know the client understands that maintenance is not optional. It also allows me to get a better application by starting on clean lashes that have not been dehydrated with chemical or salts.
I wrote a separate blog on www.lashx.shop that is in the link above so that if you share this with your client they will not have access to the professional products and links. You can copy and paste that link or share directly from our retail site.
Below are links so you can easily stock up on aftercare! My goal with this blog is to help you gain confidence in introducing the lash care products and allow you to speak knowledgeably about why LAshX is the best product for your client to be using. I hope you will not only increase sales but long term client retention and happiness! Please, as always let me know if you have questions!
Cleaning your lash extensions properly is the key to keeping them looking great longer! So many people I speak to say they don't clean their lashes because they are afraid of ruining them, or that their lash pro just told them to use water or any oil free cleanser.
So here is the deal. We can't use just any old products on our lash extensions. In order to keep these babies on as long as possible we need to clean them to remove oils and bacteria. The cleanser we use should also help extend the wear of the lashes, so that you can go longer between fills, saving you time and money.
I developed theLAshX Lash Cleansebecause there was no such product on the market. The Lash Cleanse will hydrate your extensions keeping them soft and flexible and thus keeping them on longer without causing lash damage. The main ingredient Aloe is a natural Antiseptic and this cleanser is Sodium Laurel Sulfate free so it will not dehydrate the natural hair.The Lash Cleansewill not foam or suds because it is free of those dehydrating agents. I also added hair healthy ingredients like biotin, cucumber, silk extract and panthenol.
I like to show all of my lash clients how to properly care for their lashes so that they get the best results possible.
In addition to using the correct products, there is also a special technique to clean the lashes in order to get the best possible lash extension retention. Great retention is 4-6 weeks between fills and if you use theLAshX ProLineyou should get 6-8 weeks between fills.
So without further Ado, Here is the step by step guide to cleaning your eyelash extensions.
Step 1: Clean makeup to the side
Use half of a pump ofLAshX Lash Cleanseon our finger tips or the Endure Lash wash cloth and add water to emulsify. Using fingers or this pull-free cloth remove any eye makeup to the side and not through the lashes. The reason to remove it to the side is so that there is no makeup products with oil getting into the eyelashes. Once the makeup is removed to the side use a clean part of the cloth and water to rinse away cleanser.
NOTE: If you are wearing water proof makeup (i.e. oil based) you will need to remove that first with an oil based makeup remover. Neither water proof or oil based cleansers are lash extension safe so be very careful to avoid the lashes. They you will follow with step 1. If you are wearing water based makeup you can start right at step 1!
Step 2: Clean the Eyelash Extensions
Now using a downward sweeping motion we will wash the lash extensions with another half pump ofLAshX Cleanserand water. Splashing water to rinse the lashes is fine. Make sure you are not splashing any other products like sunblock or moisturizers through the lashes.
Tip: You can wash your whole face with theLash Cleansein the shower in the mornings.
Step 3: Dry the Lashes
Its best to use theEndure Lash Bamboo towelor Magic Eraser to dry the lashes so that there is no chance of pulling the eyelash extensions. You can use the smooth side drying upward to re-fan the lashes. If you only have a regular towel make sure to blot gently so that you do not snag the lashes.
Its important to clean the lashes at least 3 times a week to avoid any oil or bacteria build up and to keep lashes lush and soft.
That is all it takes to ensure clean, happy beautiful lashes!