Here at LAshX we receive a lot of questions from lash artists when their clients have retention issues. Artists want to know how to trouble shoot, and what to say to a client that may not be caring for the lashes properly at home. I wanted to provide a sample email you can cut and paste and alter when you get these kinds of questions or complaints.  I also do the trouble shoot verbally when clients come in and have a retention concern. 

 This email response is a real response, to a client that came into my salon, Makeup Mandy.

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Adding Lash Lifts to your salon menu is as easy as 1-2-3

Lash lifts are becoming more and more popular and they are a great alternative for clients who want a look that is more natural than lash extensions. Maybe your guest has great lashes but they point down and aren't visible.  Lash Lifts give the natural lashes a natural curve up, like using a lash curler, without the daily work. They utilize a silicone shape as apposed to perms that are done on a rod. The result of this is a more natural curve, instead of a kinked curl. It is beautiful. A lash lift when done correctly should last about 3 months, where as perms only last about 1 month.  Lash Lifts are superior to perms for prelash extension appointments too, because the natural curve they give is much easier to apply lash extensions too than the tight curl of the lash perm. 

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Totally backwards from what I have been doing for the past 12 years. 

I have to admit, I was really scared to try this one. I had heard wispers about the Reverse Cat Eye but it just seemed so strange to me. 

We often get in the groove of making the lashes fan to the outer corners to lift the eye. But what happens when you reverse that look? Amazing things is what happened.

Celebrity Inspiration: J.Lo, Kim Kardashian

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The Basic Classic Doe Eye with a Hint of Purple

A Natural Eyelash Extension Look with a Little Flair




Celebrity Inspiration: 
Twiggy

Techniques used: Classic lash 

Skill Level: Easy

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I thought I would do a blog for the #MomPrenuers out there, being that it’s almost Mother’s Day.  People are always asking about how I balance, err juggle being a mom of two boys and running two businesses (www.lashx.pro, www.lashx.shop and www.MakeupMandy.com ). Truthfully, some days I feel like I can conquer the world and others I feel like i'm failing at everything. Its really really hard.

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