Sample Email Response To A Lash Extension Client Having Retention Issues
Here at LAshX we receive a lot of questions from lash artists when their clients have retention issues. Artists want to know how to trouble shoot, and what to say to a client that may not be caring for the lashes properly at home. I wanted to provide a sample email you can cut and paste and alter when you get these kinds of questions or complaints. I also do the trouble shoot verbally when clients come in and have a retention concern.
This email response is a real response, to a client that came into my salon, Makeup Mandy.
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